April 21st, 2020
Image

CEOs - should respond effectively to the immediate needs created by COVID-19

The risks of execution failure are higher than normal. But companies can take immediate action to create capacity in their contact center, enable consistent quality for their customers, and care for their people in the face of the crisis.

While actions should be taken at different variations based on a company’s unique situation when done correctly to

  1. Improve contact center management: Data, workflow, and analytics
  1. Augment and automate service: Virtual agents
  1. Adopt new ways of working: Contact centers remote access



Latest news

October 29th, 2020
Image
Artificial Intelligence

Top Technologies Trending in Artificial Intelligen...

Natural Language GenerationSpeech RecognitionVirtual AgentsAI Optimized HardwareDeep Learning PlatformRobotic Process Automation

October 28th, 2020
Image
DevOps

DevOps : Delivers maximum speed, functionality, an...

Less complexity to manageFaster resolution of problemsFaster delivery of featuresMore stable operating environmentsImproved communication and colla...

October 27th, 2020
Image
Technology

What is the value of digital transformation?

Improved efficiencyBetter customer experienceInformed decision makingBoost profitabilityImproved market penetration

October 26th, 2020
Image
Cloud Infrastructure

Reasons to Invest in Cloud Computing

Reduce your business costsImprove business agility and flexibilityScale your business easilyBack-up data storageSecure data storageEnhance teamwork...

October 23rd, 2020
Image
Managed IT Services

How to choose an MSP for your business

As you begin your search for a trusted provider, consider the following factors

ServicesSecurityExpertiseCustomer serviceCustomizationOnboarding...

October 22nd, 2020
Image
Artificial Intelligence

Everyday Influences of Artificial Intelligence

Here are five ways AI impacts your everyday lifeSocial MediaDigital AssistantsWeb SearchesOnline Stores and ServicesMusic Recommendations

Contact Us

We add your email to our CRM to contact you and send you weekly technology updates

GoodFirms Badge