What Makes Organizations Switch?

Over the last several years, organizations have become more familiar with managed services and are turning to them for management of certain IT functions, particularly email hosting, storage, backup and recovery, and network monitoring.

Whereas in the past, cost savings were seen as the primary benefit of MSPs, now clients are looking for additional benefits.

Here are the top 10 reasons:

1. Improve security.
2. A proactive approach to IT problems.
3. Better uptime.
4. Gain access to newer technologies.
5. Cost savings over in-house IT.
6. Peace of mind.
7. Free internal staff for strategic work.
8. Tap into cloud solutions.
9. Lack of internal IT.
10. Handle remote office IT.

With cyberattacks on the rise, it shouldn?t be too surprising to see security at the top of the list of MPS benefits.

What About my Existing IT Department?

One of the main concerns organizations have with managed services is that it would replace the existing IT team that they currently employ.

A survey found that 53 percent of organizations that use managed services have kept their internal IT department the same, 15 percent had no internal IT department to begin with, and only 6 percent got rid of their internal IT employees.

Instead, what happens is that the MSPs allow the organization?s IT department to focus on more important projects that drive growth and revenue and can keep the department running efficiently.